FAQ's

Kahanify.com is an online web portal that offers a vast collection of captivating audio stories. Users can access these stories by subscribing to our membership service, which provides them with exclusive content for a specified period.

To enjoy uninterrupted access to our audio stories, users can subscribe to a membership by paying a fee. The membership grants them the ability to select and listen to a variety of audio stories for the chosen duration.

Users have the flexibility to choose the duration of their membership during the subscription process. The available options will be presented, and users can select the period that best suits their preferences.

Yes, users can cancel their membership at any time. However, it’s important to note that, as outlined in our refund policy, no refunds will be provided for the remaining duration of the subscription

Users can manage their subscriptions in their account settings on the Kahanify.com website. If assistance is needed, our customer support team can be contacted at [ contact@kidstories.online ].

No, as per our refund policy, all membership fees paid are non-refundable. Even if a user chooses to cancel their subscription before the end of the selected period, no refunds will be provided.

In the rare event of technical issues preventing access to the subscribed content, users are encouraged to contact our customer support at [ contact@kahanify.com ] we will investigate the matter promptly and, if necessary, may provide a refund or credit for the affected period at our discretion.

Users can upgrade or downgrade their subscription plan by accessing their account settings on Kahanify.com. Changes will take effect at the beginning of the next billing cycle.

To update payment information, users can navigate to their account settings and modify the billing details. Ensure that the new information is accurate to avoid any disruptions in service.

Yes, we take the security and privacy of your personal information seriously. Our practices are outlined in our Privacy Policy, which you can review on our website.

No, sharing account credentials is not permitted. Each membership is intended for individual use, and sharing accounts may result in the termination of access.

We strive to regularly update our library with fresh and engaging content. The frequency of additions may vary, but our goal is to provide a diverse and continually expanding collection of audio stories.

Kahanify.com is accessible on a variety of devices, including smartphones, tablets, and computers. Ensure that your device is connected to the internet for optimal streaming.

For any further assistance or inquiries, please reach out to our customer support team at [ contact@kahanify.com ]. We’re here to help!